Visit our offices
Hodge Bank, One Central Square, Cardiff, CF10 1FS between Monday - Friday 9am - 5pm, or write to us at the same address.
We are here to help. If you have a question you want answering, you want to get in touch with us, or you want to know more about Hodge then you are in the right place.
Please call our Customer Service Team on 0800 028 3746 to check we have received it.
We will return your documents via the same method you provided them to us.
No. We undertake electronic searches to establish your identity as part of your application. If we are unable to positively establish your identity from these searches we will ask for you to provide us with further proof of your identity and proof of address, and we will tell you what types of proofs we accept.
Please call our Customer Service Team on 0800 028 3746 and we will check your application status.
If you apply online, we aim to give you an immediate decision, or tell you if we need additional information. If you apply by post we will give you a response in writing.
You can apply for on account on behalf of somebody else as Power of Attorney or as Court of Protection. Select the product you wish to open, then download the application form. Return the form to us along with the Power of Attorney or Court of Protection document. Alternatively, call our Customer Service team on 0800 028 3746 and we will post an application form to you.
You can apply, using our application form downloaded from the relevant product page.
Applying online takes around 10 minutes. If you apply by post, we will let you know our decision within 5 working days. You can contact our Customer Service Team for an update.
You can open most of our accounts online, and all of our accounts by downloading an application form. We can send you an application pack by contacting our Customer Service Team. You can find more information on how to apply once you have selected a product on the website.
We are not able to advise which product is best for you, however we can help you with any questions you may have about our products. You can find our full range of products here, and if you have any questions about the products please contact our Customer Service Team on 0800 028 3746, or email us firstname.lastname@example.org.
The Hodge Bank Sort Code is 30-16-27.
If you apply online, you can make additional deposits within 10 working days of the account opening date. If you apply by post, no further deposits are permitted once your account is open.
There are several ways you can fund your account. If you post your application form to us, you will need to include a cheque with the application. If you apply online, you can select the payment method you would prefer or pay through your nominated bank account and the funds must be deposited within 10 working days of the account opening date.
You can add deposits, as long as they come from the same bank account as the original deposit.
You make your cheque payable to ‘Hodge Bank Re Your Name’, so for example ‘Hodge Bank Re Mr Alan Jones’.
There are several ways you can fund your account. If you post your application form to us, you will need to include a cheque with the application. If you apply online, you can select the payment method you would prefer, or pay through your nominated bank account and the funds must be deposited within 10 working days of the account opening date.
We now offer the ability to carry out maturity instructions for online bank accounts from your online account portal. Furthermore, in completing the instruction you will no longer need to complete a paper based instruction for the corresponding Hodge bank account. Please note this will take up to two working days to process.
Yes, if you have mistakenly submitted an incorrect instruction and wish to cancel it, you can cancel by calling our Customer Service Team on 0800 028 3746. Furthermore, you may amend instructions by resubmitting an instruction online in the same way that you submitted your initial instruction.
We send statements quarterly on No Notice and Notice Accounts, and annually for ISA’s and Fixed Rate Deposit accounts.
You can check the balance of your Hodge bank accounts in your online portal or by calling our Customer Service Team on 0800 028 3746.
You can close your account in accordance with the Terms & Conditions. You will need to write to us at Hodge Bank, One Central Square, Cardiff, CF10 1FS, or contact our Customer Service team on 0800 028 3746.
Contact our Customer Service Team on 0800 028 3746 and we will help you.
AER stands for Annual Equivalent Rate. It shows the rate of interest a saver will receive over a year, on the assumption that the cash is left in the account for the full year without any withdrawals.
Compound interest is interest paid on the initial principle as well as the accumulated interest on money you have invested. You earn interest on the money you deposit, and on the interest you have already earned.
The gross interest rate is the amount of interest you will earn before income tax is deducted. Following the introduction of the new Personal Savings Allowance in April 2016 , all interest is now paid gross. Basic-rate taxpayers can earn £1,000 of savings interest without paying any tax on it. Higher-rate taxpayers can earn £500. All Hodge accounts are paid gross, however you may be liable to pay tax on interest in accordance with HMRC guidelines.
Your interest will be paid into your Hodge account, or to the bank account from which the deposit was originally made. You can choose which you would prefer.
Your interest, if paid annually, is on on the anniversary of account opening of your account and at the end of the term. Your interest, if paid monthly, is paid on the last working day of the month , monthly thereafter and at the end of the term. If your account term is one year or less, then your interest will be paid at the maturity of your account.
Our current interest rates can be seen here, or you can call our Customer Service Team on 0800 028 3746 and we can confirm them for you.
Every basic rate taxpayer in the UK has a Personal Savings Allowance of £1,000. This means the first £1,000 of savings interest earned in a year is tax free. If you are a higher rate taxpayer (40%) then your allowance is £500.
The tax year runs from April 6 to April 5 in the following year.
Pay us a visit or talk to one of our helpful customer service team