Contact us

Savings

If you have any questions, please do not hesitate to contact us. Our savings Customer Service Team is available:

Monday 9AM – 5PM
Tuesday 9AM – 5PM
Wednesday 9.30AM – 5PM
Thursday 9AM – 5PM
Friday 9AM – 5PM

If you need to make a complaint, please visit our complaints page

Alternatively, take a look at our FAQs to see if we've already answered your question.

FAQs

Mortgages & Annuities

If you have any questions, please do not hesitate to contact us. Our Mortgages team is available:

Monday 9AM – 5PM
Tuesday 9AM – 5PM
Wednesday 9.30AM – 5PM
Thursday 9AM – 5PM
Friday 9AM – 5PM

Existing customers should contact us using the details below

50+/ RIO / Retirement Mortgage

0800 289 358 between 9am and 5pm Monday to Friday

Email: mortgageadmin@hodgelifetime.co.uk

Annuity

0800 917 2028 between 8.30am and 5.30pm Monday to Friday

Email: myannuity@hodgelifetime.co.uk

If you need to make a complaint, please visit our complaints page

Equity Release

For existing Equity Release customers, you can contact us on 0800 289 358 available:

Monday 9AM – 5PM
Tuesday 9AM – 5PM
Wednesday 9.30AM – 5PM
Thursday 9AM – 5PM
Friday 9AM – 5PM

If you need to make a complaint, please visit our complaints page

For general enquiries

0800 028 3746

Our Customer Service Team is available Monday 9am - 5pm, Tuesday 9am - 5pm, Wednesday 9.30am - 5pm, Thursday 9am - 5pm, Friday 9am - 5pm.

Calls may be recorded for training and monitoring services.

FAQs

Our head office:

Hodge Bank
One Central Square
Cardiff
CF10 1FS

Data Protection – Contact Us

If you have a question regarding Data Protection, please refer to our Privacy Notice or contact us via:

dpo@hodge.co.uk

Write to us at:

Data Protection Officer
One Central Square
Cardiff
CF10 1FS