People Services Administrator (12 Month FTC) – EXPIRED

People Services Administrator

Hodge are a financial services business focused on the retail savings, commercial lending and specialist residential mortgage  markets.  Working at Hodge is about making a difference. That starts with our purpose: we make life better for customers and society in the moments that matter.

For over 50 years, we’ve shared the same simple mission: to really make a positive difference for our customers and communities. This ethos is in our DNA, as we are 79% owned by a charity, the Hodge Foundation.

The thing that sets us up to succeed with that mission is our people. We are so proud to have exceptional colleagues at Hodge, and we look to develop and invest in our people through their careers. Hodge is at its best when we enable our people to be their best!

We have achieved significant growth over the last few years and have ambitious plans to expand further.

We have an opportunity in our rapidly expanding HR Division for a People Services Administrator to join our very busy team, taking ownership for HR operational processes from end to end across all aspects of the employee lifecycle.

Key responsibilities will include:

• Producing regular, standard MI reports and dashboards
• Inputting and checking of payroll data
• Work within Hodge policy framework and procedures, maintaining high standards of professionalism at all times
• Be the first point of contact for all Tier 1 queries into the function, managing the in-box and phone and written enquiries
• Working with stakeholders to ensure they understand the correct processes
• Develop and maintain good knowledge of regulatory and legislative requirements in relation to all aspects of HR and other financial services provider requirements eg GDPR, money laundering etc
• Ensure risks and controls are managed robustly and evidenced through all aspects of the role including processing for SMCR and SMR regimes where requested

What we need from you:

• Numerate with the ability to analyse, interpret and report on data
• Ability to work accurately with excellent attention to detail
• Good administrative skills
• Strong personal organisation skills with ability to plan and prioritise own workload
• Methodical approach
• Excellent inter-personal and customer facing skills plus computer literacy
• Demonstrable ability to operate within prescribed process frameworks as well as

develop and embed processes

• Ability to work in a confidential environment and act with integrity
• Ideally degree qualified or equivalent; CIPD or working towards preferable

In return we offer:

• Competitive Salary
• Based in Cardiff City Centre operating in a highly flexible Hybrid workspace.
• 28 days Holiday with the option to buy more.
• Subsidised Gym Membership.
• Private Medical & Health Insurance
• Extensive learning and development programme
• Generous, personalised benefits package
• Enhanced parental leave – Up to 20 weeks paid Maternity AND Paternity leave
• Company pension contribution up to 15%
• 4 days on top of annual leave for community and charity work
• Flexible working options

Please be aware that should we pursue your application, all our Financial Services employees will be expected to complete background checks to assess suitability for employment, these include; a criminal record, identity, sanctions, adverse finance, fraud prevention and reference checks to comply with our regulatory requirements.

Hodge is an advocate of being an equal opportunities employer, We believe in promoting equality and diversity which is central to our lives today. We welcome applications from all sections of the community and recognises the value a diverse workforce brings to an organisation.

ESG and sustainability are at the heart of everything we do and serves as a reminder of the responsibility we have to our stakeholders, customers, colleagues and the communities we operate in to use our position wisely. We’re currently exploring different certifications available and have done an initial review of how we think we’d fare, as we see this as a real opportunity for Hodge given our social purpose.