Business Change Manager – EXPIRED

Hodge are a financial services business focused on the retail savings, commercial lending and specialist residential mortgage markets.  Working at Hodge is about making a difference. That starts with our purpose: we make life better for customers and society in the moments that matter.

For over 50 years, we’ve shared the same simple mission: to really make a positive difference for our customers and communities. This ethos is in our DNA, as we are 79% owned by a charity, the Hodge Foundation.

The thing that sets us up to succeed with that mission is our people. We are so proud to have exceptional colleagues at Hodge, and we look to develop and invest in our people through their careers. Hodge is at its best when we enable our people to be their best!

We have achieved significant growth over the last few years and have ambitious plans to expand further.

The purpose of this role is to ensure Change is well managed within the organisation with a specific focus on how and where cost is being allocated, resource is available in line with plans, and that reporting is available to track and manage change.

Key responsibilities will include:

You will be required to live and breathe our Hodge values in your day to day interactions with our customers (Bold Flexibility, Genuine Empathy, Bold Flexibility).

• Manage the PMO – ensuring:
• We have a clear view of the strategic roadmap of change
• A cross company view of the resources (and budget) needed to deliver change.
• Scheduling new projects based on available resource and works with Resource Owners to secure additional resource in line with available budget.
• Reporting on in flight delivery, including business benefits, costs, issues, and risks.
• Agreeing the available change spend (with Finance) and then reporting on how this is being allocated.
• Work with Finance to ensure benefits are identified and are then being realised once changes are complete.
• Appropriate levels of governance are in place to manage change, and that this is being used consistently.
• Manages the monthly governance and meeting cycle ensuring the right reporting is being provided to support the function and wider stakeholder group.
• Provides reporting on BAU budgets across technology.
• Ensures operational risks are being managed effectively.
• Leads and supports on people and engagement initiatives.

What we need from you:

• Ideally experience within financial services.
• Highly organised and experience dealing with senior leadership teams
• Extensive experience working within a business change or PMO position
• Broad experience of change with a heavy technology element in a commercial organisation
• Excellent written and verbal communication skills
• Analytical and methodical thinking
• Good presentation skills – both written and verbal
• Excellent negotiation and interpersonal skills
• Organisation and planning
• Motivated and Enthusiastic
• Uses own initiative

See the Bigger Picture

• Understand and business needs and generate commitments to goals
• Appropriate resourcing placed to deliver strategic objectives
• Identify implications of priorities and strategy on change delivery and reflect these in our plans

Assess and Adapt

• Continually evaluate and integrate change improvement into project deliveries and HDF
• Risk mitigation of blockers to delivery success
• Overseeing and prioritising efficiencies

In return we offer:

• Competitive Salary
• Based in Cardiff City Centre operating in a highly flexible Hybrid workspace.
• 28 days Holiday with the option to buy more.
• Subsidised Gym Membership.
• Private Medical & Health Insurance
• Extensive learning and development programme
• Generous, personalised benefits package
• Enhanced parental leave – Up to 20 weeks paid Maternity AND Paternity leave
• Company pension contribution up to 15%
• 4 days on top of annual leave for community and charity work
• Flexible working options

Please be aware that should we pursue your application, all our Financial Services employees will be expected to complete background checks to assess suitability for employment, these include; a criminal record, identity, sanctions, adverse finance, fraud prevention and reference checks to comply with our regulatory requirements.

Hodge is an advocate of being an equal opportunities employer, We believe in promoting equality and diversity which is central to our lives today. We welcome applications from all sections of the community and recognises the value a diverse workforce brings to an organisation.

ESG and sustainability are at the heart of everything we do and serves as a reminder of the responsibility we have to our stakeholders, customers, colleagues and the communities we operate in to use our position wisely. We’re currently exploring different certifications available and have done an initial review of how we think we’d fare, as we see this as a real opportunity for Hodge given our social purpose.