Action Fraud is one organisation who can help if you think you're a victim of fraud.Contact Action Fraud
COVID-19 is a new virus classed as a pandemic by the World Health Organisation (WHO) in March 2020. It’s an ongoing pandemic which represents significant disruption across the UK and the rest of the world. During this time of uncertainty, we want to help you keep your finances safe and will update this page regularly with any updates or alerts which we think will be of use to you. However, if you have any concerns or would like to speak to someone at Hodge, please just get in touch.
Unfortunately, as technology improves, so too do the methods fraudsters use to take advantage of it.
During this difficult time, the number of community-spirited, kind-hearted gestures far outweigh the opportunistic, negative ones but it pays to remain vigilant. With this in mind, Hodge has put together this simple guide to help our customers stay alert.
Fraud comes in many guises and, while we don’t want anyone to feel more scared or uncertain during this difficult time, we think it’s always worth being armed with the facts.
Action Fraud defines fraud as:
“…trickery used to gain a dishonest advantage, which is often financial, over another person. Cybercrime is any criminal act dealing with computers and networks.”
Essentially it’s using deception to trick someone into giving away something of value.
Fraud can be committed against individuals and companies alike and it’s sometimes linked to major events or unusual circumstances – the Coronavirus pandemic being an obvious example.
In recent weeks there have been countless stories of communities working together to support their most vulnerable, and tales of generosity from up and down the country. But unfortunately, there will always be those who wish to take advantage of this generosity.
There are many different types of fraud, from financial and business, to cyber and telecoms, there are countless ways criminals will try their luck.
Action Fraud has a helpful list of the different types of fraud, but here are two to keep an eye out for in the current climate:
Phishing emails can appear very convincing, but there are a few things you can look out for which may reveal an email to be not quite what it seems, including:
Of course there are some lovely people who just want to offer help during these turbulent times, but South Wales Police offers the following advice to help you stay safe:
At Hodge, we have the latest technology in place to provide around the clock protection for all Hodge customers as uncertainty around the Coronavirus continues.
It’s important to remember your bank will never call, email or text and ask you to:
We would like offer reassurance to our customers we will offer help and support if you think you’re a victim of fraud. We’re committed to supporting our customers not only during periods of widespread disruption such as this, but on a continual basis. If you think you’d benefit from talking to us so we can tailor the service we provide for you, please contact us using this number 0800 028 3746.
Organisations who can help if you’re a victim of fraud