Learning and Development Administrator – 6 month FTC – EXPIRED

Learning & Development Administrator – 6 Month Fixed Term Contract

Do you want to be part of a force for good, helping to make life better for customers & society in the moments that matter? At Hodge, we put people at the heart of our business and that means our customers, colleagues and communities. Hodge is a Welsh financial service provider that focus on commercial lending, and specialist residential mortgage markets.

We have just opened a new opportunity for a Learning & Development Administrator for a support role within the L&D and Colleague Experience teams, helping to ensure that Hodge retains a solid foundation training, competency and development.

The L&D Administrator will primarily be responsible for administrative aspects of L&D at Hodge. This will include maintenance of mandatory learning modules and Hodge’s learning platform, updating L&D budget trackers, and managing booking of external training providers or course attendance. The L&D Administrator will also support L&D Partner and Colleague Experience Partner with the creation and delivery of Hodge’s own training materials.  

What we need from you:

Essential experience:

• Experience working within a regulated environment, such as financial services
• Experience within administrative roles, requiring strong organisational and communication skills
• Experience working within a team, balancing priorities and managing resource among colleagues 
• Previous experience within a regulated environment, i.e., Financial Services

Highly Desirable experience:

• Educated to degree level or vocational equivalent
• Experience of providing training and/or coaching within a team environment

In return we offer:

• 35 hours per week.
• Based in Cardiff City Centre operating in a flexible Hybrid workspace.
• Private Medical & Health Insurance
• 28 days Holiday with the option to buy more.
• Subsidised Gym Membership.
• Extensive learning and development programme
• Generous, personalised benefits package
• Company pension contribution up to 15%
• 4 days on top of annual leave for community and charity work
• Flexible working options

Key responsibilities will include:

• Monitor and maintain user directory for Hodge’s learning management system (‘LMS’): Hodge Learning. Ensure that weekly uploads are completed on schedule using updated data from Hodge’s HR platform.
• Review and update mandatory learning module content as required, to ensure that annual certification modules are always reflective of any recent regulatory or industry changes.
• Support colleagues with any queries regarding the learning platform, responding to advise on any issues with logins, module completion, etc.
• Respond to colleague training requests, monitoring any incoming requests via the dedicated JIRA portal.
• Track L&D budget spend for external training by keeping the team’s budget tracker up to date with any new spend or requests.
• Commence new starter induction processes for new colleagues joining Hodge, including the scheduling of business induction and day one processes with line managers.
• Contribute to key L&D reporting updates, including monitoring of training & competency (‘T&C’) framework, mandatory module completion, and attendance at core training sessions.
• Support the development and delivery of Hodge’s own training and development content, such as HR manager workshops.  

Please be aware that should we pursue your application, all our Financial Services employees will be expected to complete background checks to assess suitability for employment, these include; a criminal record, identity, sanctions, adverse finance, fraud prevention and reference checks to comply with our regulatory requirements.

Hodge is an advocate of being an equal opportunities employer, We believe in promoting equality and diversity which is central to our lives today. We welcome applications from all sections of the community and recognises the value a diverse workforce brings to an organisation.

ESG and sustainability are at the heart of everything we do and serves as a reminder of the responsibility we have to our stakeholders, customers, colleagues and the communities we operate in to use our position wisely. We’re currently exploring different certifications available and have done an initial review of how we think we’d fare, as we see this as a real opportunity for Hodge given our social purpose.