Head of Product Strategy – EXPIRED

Do you want to be part of a force for good, helping to make life better for customers & society in the moments that matter? At Hodge, we put people at the heart of our business and that means our customers, colleagues and communities. Hodge is a Welsh financial service provider that focus on commercial lending, and specialist residential mortgage markets. The company is unique in that it is 79% owned by the Hodge Foundation, a charity established in 1962 that awards grants to registered charities and is funded by the profits from Hodge.

For over 50 years, we’ve shared the same simple mission: to really make a positive difference for our customers and communities. This ethos is in our DNA, as we are 79% owned by a charity, the Hodge Foundation.

This is a certified role which sits within the Retail team and is responsible for the strategic roadmap, financial performance, and risk governance of all Retail, regulated, Products. As Head of Product Strategy, you will work with the Retail Leadership team and will be accountable for the development and delivery of the Savings and Mortgages strategy to meet challenging targets and complex requirements to balance and meet the Bank’s essential volume, mix and return target while remaining within our agreed risk appetite across both new business and retention.

Key Responsibilities:

• Motivate and coach the Retail Product team to deliver exceptional, quality results in a time pressured, challenging environment.
• Maximise automation within the product delivery processes to increase capability while ensuring excellent product management standards are met.
• Develop market leading competitor analysis and early warning indicators to protect the Bank’s commercial and service positions.
• Ensure the Retail product strategy is targeted and designed to meet customer needs, providing them with good outcomes, while supporting the Bank strategy.
• Work closely with distribution and marketing to ensure all strategies are aligned and successfully delivered.
• Work closely with Treasury and Finance to ensure funding opportunities are maximised.
• Own the value for money framework; assessing new and existing products meet the framework on an ongoing basis.
• Manage the financial performance of the book, ensuring planned returns are delivered, within risk appetite across all Retail products.
• Owner of the acquisition and retention forecasting models for both savings and mortgages, leveraging all opportunities while ensuring the business is governed correctly.
• Act as an escalation point for the Retail product team to raise issues of performance, conduct risk or governance.
• Responsible for providing all Retail product information into the quarterly business review process.
• Work with the wider Retail leadership team on the strategic leadership and day to day management of the Retail function. Working across the function and wider business to work towards the Group strategic goals.

Please be aware that should we pursue your application, all our Financial Services employees will be expected to complete background checks to assess suitability for employment, these include; a criminal record, identity, sanctions, adverse finance, fraud prevention and reference checks to comply with our regulatory requirements.

Hodge is an advocate of being an equal opportunities employer, We believe in promoting equality and diversity which is central to our lives today. We welcome applications from all sections of the community and recognises the value a diverse workforce brings to an organisation.

Apply today to become part of Hodge’s mission to make life better for customers and society in the moments that matter.