Do you want to be part of a force for good, helping to make life better for customers and society in the moments that matter? At Hodge, we put people at the heart of our business, and that means our customers, colleagues and communities. Hodge is a Welsh financial services provider focused on real estate finance and specialist residential mortgage markets.
This role falls within the Certification Regime under the Senior Managers & Certification Regime (SM&CR) and the successful candidate will be required to satisfy the relevant certification requirements.
The focus of the role is to lead the Group’s procurement, commercial and third-party management function, with accountability for addressable third-party expenditure, procurement governance, supplier risk and the end-to-end commercial lifecycle, developing. The Head of Procurement is responsible for procurement strategy and working with other departments in ensuring services and goods are procured in line with the Procurement policy. They will also be responsible for strategic oversight of material, outsourced, critical and commercially significant supplier relationships on behalf of the organisation and ensure sufficient monitoring of key suppliers is in place and regularly reviewed to ensure adherence to legislation and regulations.
Essential Experience
- Procurement qualification or equivalent vocational experience.
- Substantial senior procurement, commercial and supplier-management experience, including leadership of complex negotiations and regulated third-party governance.
Key Responsibilities will include:
- Responsible for procurement, ensuring the delivery of an effective and flexible service and ensuring a structured approach to procurement across a wide range of services to maximise value for money. Accountable for the effectiveness, maturity and continuous improvement of the Group’s procurement operating model.
- Own, maintain and periodically review the Procurement and Supplier Management Policy, Outsourcing Policy and supporting standards, procedures, controls and delegated-authority requirements.
- Review all key procurement actions, considering learning points to be shared with colleagues. Use lessons learned, audit findings, incidents and regulatory developments to strengthen the control framework and evidence operating effectiveness.
- Work with internal stakeholders to identify spend categories and projects and support in a strategic procurement review. Build and maintain a forward procurement and renewal pipeline, challenging demand and identifying opportunities to eliminate, consolidate, transform, compete or renegotiate expenditure.
- Undertake supplier and spend analysis. Develop Board- and ExCo-level commercial insight covering spend, savings, cost avoidance, contractual commitments, concentration, renewals and delivery confidence.
- Undertake supplier risk evaluation and monitoring to ensure supplier relationships are working within agreed contract. Own the first-line third-party risk framework for suppliers, including materiality and outsourcing classification, due diligence, risk assessment, ongoing monitoring, concentration risk, subcontracting, financial resilience, cyber/data risks, ESG and exit planning.
- Keep abreast of changes in procurement, best practice and legislative compliance. Horizon-scan regulatory and market developments affecting outsourcing and third-party risk, and assess and coordinate proportionate changes to the Procurement framework.
- Lead commercial strategy and negotiations for significant, complex and high-risk agreements, ensuring the most economically advantageous outcome and appropriate allocation of commercial, operational, regulatory and data risk.
- Run the supplier governance and contract-management framework and provide oversight and challenge for material, outsourced, critical and commercially significant suppliers, working with accountable service owners.
- Ensure all contracts are centrally managed and monitored. Maintain appropriate contract, supplier, outsourcing and services registers and ensure renewal, obligation, notification and judgement points are visible and controlled.
- Ensure proportionate supplier due diligence is completed at onboarding and throughout the relationship, coordinating challenge and approval from relevant business and control specialists and escalating material gaps or risk acceptances.
- Own the end-to-end commercial lifecycle from demand challenge and specification through market engagement, tendering, evaluation, negotiation, approval, contracting, implementation, performance, renewal and exit.
- Provide clear, well-targeted management information, papers and recommendations to ExCo, Operational Risk Committee, Board Risk Committee and the Board on procurement, material suppliers, outsourcing, third-party risk, supply-chain exposure and commercial performance.
- Support the Group’s operational resilience framework where it depends on third parties, including contractual alignment to impact tolerances, supplier contingency and exit planning, scenario exercises and remediation of identified weaknesses.
- Represent the Group in relevant external procurement, outsourcing and resilience forums and maintain appropriate market intelligence and peer benchmarking.
- Oversee Accounts Payable governance and performance, ensuring robust controls, timely supplier payments, effective resolution of invoice queries and continuous improvement of purchase-to-pay processes.
- Provide advice and support to colleagues on contract management and procurement best practice, identifying training needs and recommending or providing training/coaching for colleagues where appropriate.
- Lead, develop and prioritise the Procurement team, setting clear objectives, allocating work, building capability and maintaining effective resourcing for business-as-usual and strategic programmes.
- Build strong relationships with senior stakeholders including service owners, Finance, Risk, Compliance, Legal, Technology, Data Protection and Internal Audit, clarifying ownership while providing constructive commercial and risk challenge
- Establish, maintain and review operating policies and job cards (systems of internal control) to ensure that they are sufficiently robust to adequately safeguard the Group’s assets and where weaknesses are identified ensure remedial action is taken in a timely manner.
- Be accountable for identifying, evaluating, managing and reporting procurement and supplier-related risks within the role’s first-line remit, escalating matters owned elsewhere to the appropriate accountable executive or control function.
- Sponsor or run procurement, supplier, outsourcing and commercial workstreams within strategic transformation, regulatory, integration and remediation programmes where required.
- Ensure company policies and procedures are adhered to at all times
- Develop and maintain good knowledge of all company policies and procedures and legislative/regulatory requirements, including but not limited to Conduct Rules, Data Protection, Money Laundering, etc.
- Maintain current knowledge of the legal, regulatory and policy requirements relevant to procurement, outsourcing and third-party risk, including applicable PRA and FCA requirements, operational resilience, data protection, financial crime, modern slavery, anti-bribery and competition law.
- Support the risk culture of the organisation by taking personal responsibility for identifying and managing risks in everything you do.
- Own relevant risk appetite measures, KRIs, controls and RCSA inputs for supplier and third-party risk, ensuring exceptions, breaches, overdue actions and accepted risks are transparently reported and remediated.
- Coordinate evidence and management responses for internal audit, regulatory review and second-line assurance relating to procurement, outsourcing and supplier management, and oversee closure of agreed actions.
Please be aware that should we pursue your application, all our Financial Services employees will be expected to complete background checks to assess suitability for employment, these include; a criminal record, identity, media, sanctions, adverse finance, fraud prevention and reference checks to comply with our regulatory requirements.
Hodge is an advocate of being an equal opportunities employer, We believe in promoting equality and diversity which is central to our lives today. We welcome applications from all sections of the community and recognises the value a diverse workforce brings to an organisation.
ESG and sustainability are at the heart of everything we do and serves as a reminder of the responsibility we have to our stakeholders, customers, colleagues and the communities we operate in to use our position wisely. We’re currently exploring different certifications available and have done an initial review of how we think we’d fare, as we see this as a real opportunity for Hodge given our social purpose.
Apply today to become part of Hodge’s mission to make life better for customers and society in the moments that matter.
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