Hodge are a financial services business focused on the retail savings, commercial lending and specialist residential mortgage markets. Working at Hodge is about making a difference. That starts with our purpose: we make life better for customers and society in the moments that matter.
The thing that sets us up to succeed with that mission is our people. We are so proud to have exceptional colleagues at Hodge, and we look to develop and invest in our people through their careers. Hodge is at its best when we enable our people to be their best!
Under the overall management of the Lead or Senior Dynamics Engineer, undertake enhancement and addition of new features through configuration and management of changes to a Microsoft Dynamics Customer Relationship Management system.
This will involve developing new features to support Business Process needs. You will work with the Lead Dynamics Engineer, business product owners and analysts to understand business needs and translate these into functionality within our Dynamics instances.
Responsibilities:
- Being aware of the functionality being provided by the Dynamics CRM platform at present.
- Implementing requested changes to the platform to support business use cases.
- Working with a Business Analyst to understand and shape requirements based on the technical options available with Microsoft Dynamics.
- Communicate with Hodges Support service desk to support system problems.
- On occasion, work with in-house development teams to support integration with Hodge software and Dynamics
- Configuration of the Dynamics CRM platform such as, adding and maintaining forms and entities, business process flows and task management.
- On occasion, oversee work conducted by third party companies on the Dynamics platform and ensure system interfaces align with agreed principles and standards.
- Understand key business processes that software supports.
- Development work to resolve issues and enhance existing software systems and services
What we need from you?
- Previous experience in commercial Microsoft Dynamics integration
- Experience working from requirements provided by a business stakeholder.
- Understanding of CRM and Marketing capabilities of the Microsoft Dynamics product.
In return we offer:
- Based in Cardiff City Centre operating in a highly flexible Hybrid workspace.
- 28 days Holiday with the option to buy more.
- Subsidised Gym Membership.
- Private Medical & Health Insurance
- Extensive learning and development programme
- Generous, personalised benefits package
- Company pension contribution up to 15%
- 4 days on top of annual leave for community and charity work
- Flexible working options
Hodge is an advocate of being an equal opportunities employer, We believe in promoting equality and diversity which is central to our lives today. We welcome applications from all sections of the community and recognises the value a diverse workforce brings to an organisation.
ESG and sustainability are at the heart of everything we do and serves as a reminder of the responsibility we have to our stakeholders, customers, colleagues and the communities we operate in to use our position wisely. We’re currently exploring different certifications available and have done an initial review of how we think we’d fare, as we see this as a real opportunity for Hodge given our social purpose.
