Customer Service Representative – Mortgages
We are looking for a customer service representative to join our growing customer operations team at Hodge during a time of exciting transformation and growth. If you share our belief that our job is to make ourselves easy to do business with, then we’d love to speak to you about roles in our Customer Service team.
Hodge Bank is based in the heart of Cardiff City Centre and as part of our operations team, you will provide customer service and support to our mortgages customers and brokers.
Are you passionate about delivering effortless customer service?
Do you want to develop a career within a growing operations team where you get rewarded for learning new skills and developing yourself in role?
Are you curious by nature and are comfortable challenging the way things are done and the processes that we follow?
Do you want to work for a company who makes a difference in the local community that we work in?
If you’ve worked in operations or call centres in the past, then great. If you haven’t, that’s fine as well! We want people who are passionate about customers, so if you have the right attitude, we can teach you the other skills that you will need. You will also be working for a business with an incredible pension and strong benefits package.
We would love to hear from you! Please click “Apply Now” and follow the process.
Shortlisted candidates will be invited to attend a follow up interview at a date to be confirmed.