Our online service is changing

This page is for existing Hodge savings customers only.

This information is for customers who opened their Hodge account on or before 4th February 2024. If you opened your account after that, you can find more information on online banking here.

Coming soon

We’re currently redesigning our online platform to bring you a brand new online experience, where you’ll be able to access and manage your Hodge accounts all in one place. Below, you’ll find more information on what this means for you.

A new Online Portal, where you’ll be able to keep a track of your Hodge accounts, tell us of any important changes and access your documents.

Enhanced online security with real time validation of your email address and mobile phone number.

An improved account maturity process.

A new look and feel 

We’re redesigning the platform from the ground up to give you a better online experience with more capabilities and information at your fingertips.

Here’s what you’ll be able to do with the new platform – any time, any place:

  1. Save time and hassle with a simpler online experience, from applying for a new product through to choosing your maturity options
  1. Tell us about a change to your personal circumstances, like a change of address
  1. Receive instant notifications relating to any account changes
  1. View and download your statements and other important documents
  1. Choose how you receive marketing communications by easily updating your marketing preferences.

FAQs

We’ll let you know when it’s time to register for the new online banking portal by email. If you haven’t received your email yet, you don’t need to do anything.

No, your savings account is not changing. This update is to the online customer portal, where you manage your money.

The platform will launch this year, we’ll be in touch as soon as you have access to it.

Your username will be your email address.

No, you need to have a unique email address that isn’t being used with another Hodge account.

Yes, you need a mobile phone number to enable two factor authentication. This is part of the login process and helps keep your account secure.

This helps us identify your account to make sure it’s really you.

We’re contacting our customers individually when the new platform becomes available to you. Don’t worry if you haven’t received an email yet, once the email arrives you can follow the steps to register.

If you’re not sure about an email you’ve received, don’t click on any links in the email. You can visit this page directly for the latest information. Remember, we’ll never ask you to share any security information over email or by phone.

We’ll be sending you more information soon, but if you’d like to speak to a member of our team please call us on 0800 028 3746.