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Jobs At Hodge
Closing Date:
21st of September 2022
£27,500- £30,000 Dependent on experience
Contract Details:
Working Hours:

Hodge are a financial services business focused on the retail savings, commercial lending and specialist residential mortgage  markets.  Working at Hodge is about making a difference. That starts with our purpose: we make life better for customers and society in the moments that matter.

For over 50 years, we’ve shared the same simple mission: to really make a positive difference for our customers and communities. This ethos is in our DNA, as we are 79% owned by a charity, the Hodge Foundation.

The thing that sets us up to succeed with that mission is our people. We are so proud to have exceptional colleagues at Hodge, and we look to develop and invest in our people through their careers. Hodge is at its best when we enable our people to be their best!

We have achieved significant growth over the last few years and have ambitious plans to expand further.

Our Mortgages Department are hiring an Telephony Business Development Manager to join our Operations team, You will be part of an ambitious team proactively developing new relationships and maintaining existing relationships with mortgage brokers.

Your key responsibilities will include:

Proactively contact advisers to promote the company’s profile, products and proposition in order to achieve agreed sales goals.

Reactively manage in-bound new business enquiries from third party intermediaries across telephone, email and web chat.

Support new users, managing their initial cases through the mortgage journey to instil confidence and advocacy.

Working in collaboration with your designated field based business development manager you will support new and existing advisers establishing, maintaining and developing relationships by providing professional, supportive and knowledgeable service at all times.

Support the wider sales team including the national account managers and field based business development managers with a variety of networking and educational events including webinars, round tables and conferences where you will be expected to represent Hodge and it’s intermediary proposition.

Adhere to the banks panel management and oversight processes by monitoring broker behaviours ensuring that the risks associated with intermediated business are minimised.

Person Specification:

  • Experience in a similar role within financial services
  • Good knowledge of the mortgage market and the regulatory environment
  • Previous experience with the intermediary mortgage market
  • CeMAP qualified (desirable)
  • CeRER qualified (desirable)

In return we offer:

  • Competitive Salary
  • Based in Cardiff City Centre operating in a highly flexible Hybrid workspace.
  • 28 days Holiday with the option to buy more.
  • Subsidised Gym Membership.
  • Private Medical & Health Insurance
  • Extensive learning and development programme
  • Generous, personalised benefits package
  • Company pension contribution up to 15%
  • 4 days on top of annual leave for community and charity work
  • Flexible working options


Please send your application using the ‘Apply Now’ Button by 21st September 2022.

Please be aware that should we pursue your application, all our Financial Services employees will be expected to complete background checks to assess suitability for employment, these include; a criminal record, identity, sanctions, adverse finance, fraud prevention and reference checks to comply with our regulatory requirements.

Hodge is an advocate of being an equal opportunities employer, We believe in promoting equality and diversity which is central to our lives today. We welcome applications from all sections of the community and recognises the value a diverse workforce brings to an organisation.

ESG and sustainability are at the heart of everything we do and serves as a reminder of the responsibility we have to our stakeholders, customers, colleagues and the communities we operate in to use our position wisely. We’re currently exploring different certifications available and have done an initial review of how we think we’d fare, as we see this as a real opportunity for Hodge given our social purpose.