Technology Product Manager – Servicing – EXPIRED

Technology Product Manager

We are looking for an experienced product manager, who can help to enhance our customer journey. Leading its delivery whilst working alongside various departments to help our exciting business strategy.

Helming and managing the process, ensuring that Hodge are creating a silky smooth experience for our customers. This role is integral in helping to establish a first-class experience for customers, existing and new.

This role will require liaising with our IS & Scrum Team to incorporate their insight into the build. Helping with improvement of the activity through customer testing. Combining perception throughout the Sales, Underwriting, Risk & Compliance and Customer Experience departments to create a polished experience.

Hodge Bank is based in the heart of Cardiff city centre and provides Mortgages, Savings, Annuities and Commercial Lending products across the group. We offer a generous benefits package, which includes agile and smart working, a competitive annual bonus and a competitive pension. We are developing a reputation as an employer of choice in Wales and the South West.

Do you possess the passion to put customers at the fore-front of your mind? Ensuring they have the best transition throughout their journey with Hodge?

Are you curious by nature and enjoy challenging colleagues’ mind-set’s to our processes and journey’s ensuring that they put our customers first?

Do you have a knack for understanding what a customer wants and needs?

Are you a strong influencer and someone who has proven experience of building momentum and taking colleagues successfully through significant business change with high engagement?

Interested?

Please click “apply now” and follow the process. We would love to hear from you and what you can bring to Hodge.