Resource Planning & Insights Analyst
It’s all about ensuring we deliver for our customers, colleagues and company.
For over 50 years, we’ve shared the same simple mission: to really make a positive difference for our customers and communities. This ethos is in our DNA as we are 79% owned by a charity, the Hodge Foundation.
Our purpose is to open financial possibilities where options seem limited. Helping a family get a mortgage, saving for that dream or investing in or developing property. All of our customers get much more than just products: we give them simple solutions and support when they need it most.
Hodge’s ambition is to become a truly customer-centric organisation and a leader in its chosen markets; which is why the Resource Planning & Insights Analyst is a key enabler to ensuring that our operational teams are resourced accordingly when customers need us most.
Reviewing, developing and providing insight on resource levels across operations will be your primary function alongside managing attendance, although given the nature of the role, we’re also looking for an individual who can also help develop performance dashboards and management information in partnership with our BI team that will help how we drive performance across operations.
You’ll have experience on work-force-management and have a passion for problem solving and a proven ability to inform and take decisions.
What will your day look like?
Every day will be different, although your key responsibilities as a Resource Planning & Insight Analyst will be.
Are you the one for us?
If that sounds like you, we’d love you to get in touch. Click ‘Apply’ and submit your CV, along with a few paragraphs explaining why you think you’re right for the role along with your salary expectations.