Operations User Acceptance Tester – EXPIRED

• Full-time
• Permanent
• Competitive Salary
• Extensive learning and development programme
• Generous, personalised benefits package
• Enhanced parental leave
• Company pension contribution up to 15%
• Flexible working options – at home, in the office, blended
• Opportunities to get involved in our charity and community work

It’s all about ensuring we deliver for our customers, colleagues and company.

About Hodge

For over 50 years, we’ve shared the same simple mission: to really make a positive difference for our customers and communities. This ethos is in our DNA as we are 79% owned by a charity, the Hodge Foundation.

As Hodge continues to embark on its next chapter the Bank has already seen a large amount of growth both in terms of financial performance but importantly its colleagues. Our strategic vision is underpinned by our people and our investment in our colleagues. Our culture is what makes us special and ultimately what delivers our purpose to make a positive difference for our customers and communities.

Our aim is to open financial possibilities where options seem limited. Helping a family get a mortgage, saving for that dream or investing in or developing property. All of our customers get much more than just products: we give them simple solutions and support when they need it most.

The Role

To support the continuing evolution of our IT systems within Operations, we are recruiting a User Acceptance Tester to further enhance our change implementation & delivery.

User Acceptance Testing (UAT) is a critical component to ensuring the quality of IT products meets the expectations of the business area, and all aspects of the product and its functionality works as designed.  Reporting to the Business Change Manager, the role demands someone who is methodical, thorough and organised with a curious mind-set and a problem solving mentality.

This role will play a key part in delivering enhanced system capabilities to the end user and the ideal candidate will have previous experience of UAT including writing scripts, carrying out testing & identifying and recording defects.  The successful candidate will also be able to demonstrate an excellent knowledge of Mortgages and/or Savings processes and systems & the ability to multi – task, prioritise work and manage your time effectively is essential.

What will your day look like?

Your key responsibilities as User Acceptance Tester will include:

• Resolve product or system issues by understanding the change required, designing UAT test plans, scripts, and executing UAT
• Clearly tracking UAT scripts/issues from creation to resolution
• Prepare testing reports for distribution to stakeholders
• Provide appropriate solutions where fixes/changes are required
• Prioritise faults/bugs/changes for fixing
• Work with System Test and Product Owners to ensure proper UAT is being delivered
• Knowing our products and systems inside and out so that you can prepare appropriate test scripts and plans.
• Responding promptly to stakeholder inquiries
• Meet regularly with team lead and other stakeholders to give feedback to help improve the testing process

Are you the one for us?

• Prior UAT/QA experience within the systems/technology/app development industry
• Excellent Communication and Presentation Skills
• Previous exposure to or responsibility for the development of test automation or test-driven development
• Ability to multi-task, prioritise and manage time effectively
• Knowledge of either Mortgages or Savings processes
• A passion for Customer service and product excellence
• A high level of attention to detail and strong work ethic

If you are interested in this role, we would love to hear from you. Please submit your application through the ‘apply now’ button.

Closing Date: 20th January 2022.