When your account matures, you’ve got a few options. You can choose to keep all or part of your savings with us, locking in a competitive rate to guarantee a return on your money. Alternatively you can lock some away for a rainy day but access a portion now. If you prefer, you can take all your hard-earned savings out to enjoy. We’ve outlined your options in more detail below.

Our promise to you

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Loyalty

We appreciate your loyalty and we’ll always offer you the same great rates as new customers.

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Support

We’ve got plenty of helpful information and resources on our website to guide you through the online account maturity process. If you need a hand, we’re here to chat whenever you need us.

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Security

Online banking offers a quick and easy way to let us know your maturity instructions, with enhanced security and two factor authentication to keep your money safe.

Your digital bank

Did you know, we’re now an online-only bank? We listened to customer feedback and transitioned to a digital bank in 2024. Our online banking portal has everything you need to manage your account, any time, any place. From viewing your balance to submitting your maturity instructions, online banking offers a convenient and secure way to manage your money. Because we’re online-only, you can no longer open or manage your savings account by email, phone or post. Don’t worry, you can still call us if you need help or support.

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Your maturity options

When your account is due to mature, you’ll need to decide what you’d like to do with your money. You can:

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    Reinvesting your money

    It’s quick and simple to reinvest with us. You can let us know if you’d like to reinvest all, or some, of your money into a new online account in just a few simple steps. You’ll be able to view all the accounts we offer, as well as the current rates available to you, by logging into your online banking portal.

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    Withdrawing your balance

    If you’d like to withdraw your balance, please let us know via your online banking portal no later than the last working day before your maturity date.

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    If we don't hear from you

    If we don’t hear from you by this date, we’ll temporarily move your balance into a holding account while you decide. This account has a low interest rate and is only meant to be used in the short-term. For better returns, we recommend reinvesting your money into another savings account.

Maturity holding account

If you don’t give us any maturity instructions, your money will automatically be moved into a maturity holding account. This account offers our our lowest interest rate and isn’t designed for long term use, so it’s best not leave your money there for too long. Be sure to submit your instructions before the deadline mentioned on your email or letter to avoid missing out on better options.

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How to submit your maturity instructions

Our process is slightly different depending on whether you opened and manage your account with online banking, or whether you set up your account over the phone, by email or letter. Find out more below.

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If you already have online banking

If you’re already set up with online banking, you can submit your maturity instructions quickly and easily online. Simply log in, select the account you want to manage.

Log in
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If you don't have online banking

We’re an online-only bank, which means you have to register for online banking if you want to keep saving with us. Find out more about your maturity options here.

Learn more

Account maturity FAQs

Find out what to do when your account matures.

Yes! If you choose a fixed rate account, you’ll have 14 calendar days from account opening to add more money. If you choose Easy Access, you can add more money any time.

If you’re opening a Cash ISA, you can add more money from this year’s ISA allowance within 14 calendar days of account opening.

Don’t worry! If you decide to reinvest your money and our interest rates change between the date you completed your maturity instruction and the date your account matures, we’ll automatically give you the higher of the two rates. You don’t have to do anything – we’ll take care of this.

If you’ve submitted maturity instructions online, you can still change them up until the last working day before your maturity date. To do this, log in to online banking and select the account you’d like to edit.

We’ll contact you by letter or email 90 days before your account’s maturity date to let you know your maturity is approaching. We’ll send you another reminder 30 days before your account maturity date with instructions on what to do next, and a final reminder 14 days before your account matures.

Remember, you need to submit your maturity instructions online or your money will be placed into a maturity holding account.

To see the rates available for reinvestment, log in to your online banking account. There, you’ll find the options available if you want to keep saving with Hodge after your account matures.

This is a type of account  opened when your Fixed Rate Bond or Cash ISA reaches maturity, if you haven’t told us what you want to do with your money next. Its purpose is to temporarily hold your money until you decide,  but has a low interest rate. You can get a better interest rate in one of our other accounts or with another provider.

 

If you don’t tell us what you want to do with your money,  we’ll move it into a maturity holding account. This account  isn’t designed for long term use and has a low interest rate. We recommend submitting your maturity instructions as soon as you can rather than  your money going into this account.

If you don’t want to register for online banking with Hodge, the only option when your account matures is to close it. We can’t accept reinvestment instructions by phone, so online banking is the only way to manage your account. If you’re sure you don’t want to go online or can’t use the system, give us a call to begin the process of closing your account and returning your money.

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