Transfer of Lifetime Mortgage Servicing

We are currently transferring the servicing of lifetime mortgages to other providers. If you are an affected customer, you will receive a letter with all the necessary information regarding the transfer of your account. As accounts are transferred, we will list the contact details of the providers below, if you have not received a letter please continue to contact us directly. 

Just:
Contact Number: 01737 233297
Customer Website: www.wearejust.co.uk
Postal Address: Mortgage Administration, Just, Enterprise House, Bancroft Road, Reigate, Surrey, RH2 7RP
Customer email address: [email protected]

Pure Retirement:
Contact Number: 0113 866 2844
Website:  www.pureretirement.co.uk/about-us/account-servicing/
Postal address2200 Century Way, Thorpe Park, Leeds. LS15 8Z

Newcastle Building Society
Contact number: 0345 6005163
Postal address: 1 Cobalt Park Way, Wallsend, NE28 9EJ
Customer email address: [email protected]
Website: www.newcastle.co.uk

Phoenix
Contact number: 0330 024 0938  (open 08:30 to 17:00 Monday to Friday)
Email address: [email protected]
Postal address: Standard Life Lifetime Mortgages Limited, PO Box 1033, Ipswich, IP1 9XQ