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Temporary Product Withdrawal

14th June 2022

We will be temporarily closing to new business across residential mortgage products from 5pm on Thursday 16th June.

Our business volumes remain at record numbers, and as a lender that prides itself on offering a personal service, continuing to operate under these conditions means we’re unable to fulfil service levels.

It's important to us that we meet both yours and your customers' expectations, and making sure our service levels are back within reasonable timeframes is our priority at this time. 

Whilst we work on a refreshed mortgage product range we remain committed to prioritising existing cases to ensure we are operating responsibly, and meeting the standards of service you have come to expect from us.

Key information:

  • DIPs must be submitted by 5pm on Thursday 16th June so that we can process and give you time to progress to full application
  • Full applications must then be submitted before 5pm on Monday 20th to secure the rate
  • Submissions received before this date will continue to be serviced during this time 
  • Submission received after these dates and times will not be reviewed before new products are made available

To view our full list of current products & rates please click here.

Please note, Hodge savings and commercial business is not impacted in any way by the residential mortgage pause.

We appreciate the challenge you face with a number of lenders withdrawing and increasing their interest rates at this time, and we are committed to communicating updates with you regularly on when we will be re-opening for new business.

Please contact us at any time should you want to discuss further.

0800 138 9109
[email protected]

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