Going into long term care - Savings customers

1. Power of Attorney

Power of Attorney (POA) is a legal authorisation which gives a designated person, termed the agent or attorney-in-fact, the power to act for another person, known as the principal. The agent may be given broad or limited authority to make decisions about the principal's property, finances, investments, or medical care. You can find out more about this here.

2. Court of Protection

A Court of Protection order is normally used when a Power of Attorney is not already in place. The order gives a deputy, appointed by the court, the permission to manage the affairs for someone who cannot manage them themselves. This happens after they have lost mental capacity.

3. Letter of Authority (Third Party Access)

A written document signed by the customer providing consent for us to discuss matters of the account with a person appointed by them. The powers granted by a LOA are limited normally to information only but are useful when an intermediary is required between Hodge and our customer.