Savings FAQs
If you'd like help with your savings account, you can find answers to our most frequently asked questions.
A variable rate offers you a rate of interest that can go up and down. With a fixed rate, you know in advance what your interest rate will be over your selected account term.
You can find all details of our savings accounts on our savings pages by clicking the links below.
We offer a range of Savings accounts to suit all types of savers. You can find details here.
A variable rate offers you a rate of interest that can go up and down. With a fixed rate, you know in advance what your interest rate will be over your selected account term.
You can find all details of our savings accounts on our savings pages by clicking the links below.
We offer a range of Savings accounts to suit all types of savers you can find details here.
You can contact us by post if you need to, but the best and quickest way to get in touch or send us documents is via email at [email protected].
The quickest and best way for us to get in touch with you is via email.
If you haven’t given us your email address, or you need to update the one we have for you, you can do this through our online banking platform, or by calling us so that we can update our records.
If you don’t have an email address, we will get in touch with you via post, but it might take a little longer
The easiest way to contact us is by email at [email protected].
You can also call our team on 0800 028 3746 between the hours of 9am and 5pm.
You can contact us by post if you need to, but the best and quickest way to get in touch or send us documents is via email at [email protected].
The quickest and best way for us to get in touch with you is via email. If you haven’t given us your email address, or you need to update the one we have for you, you can do this through our online banking platform, or by calling us so that we can update our records. If you don’t have an email address, we will get in touch with you via post, but it might take a little longer
The easiest way to contact us is by email at [email protected].
You can also call our team on 0800 028 3746 between the hours of 9am and 5pm.
We don’t accept deposits by cheque or banker’s draft. Please add money to your account by electronic Bank Transfer.
You can apply for an account on behalf of somebody else as Power of Attorney or as Court of Protection. To do this, please click here.
Yes, you can. To do this please call our Customer Service team on 0800 028 3746 (Available Monday – Friday 9AM – 5PM) and they’ll talk you through the process.
If you haven’t heard back from us within 10 days after applying for an account or sending us information, it’s worth getting in touch to check we received your information safely. The best way to do this is to email us on [email protected].
If you’ve had to send us original documents, we’ll send them back to you as soon as we’re finished with them.
If we’ve asked you for documents, you don’t need to post us the originals – you can simply send us a copy (a scanned image or photo) by email.
As long as it’s clear and complete, we should be able to accept it. We’ll get in touch if not.
We’ll carry out electronic searches to verify you as part of your application, so you shouldn’t need to send us any ID.
If we do need any more information from you, we’ll let you know as soon as possible.
Your nominated bank account is the account you register with us when you open your savings account, and is the one you’ll use to send money into your new Hodge account.
To help keep your money safe and protect against fraud, we’ll only accept deposits from this account, and we’ll always transfer money back to it too – whether that’s interest payments, withdrawals, or maturity. If your nominated bank account changes because you switch banks, let us know as soon as possible.
It’s quick and easy to apply for an account online – and takes about 10 minutes.
It’s quick and easy to open a new savings account with us. You can find more information about all our savings accounts by clicking the link below.
Find our savings accounts here. Once you’ve chosen, just click to apply online – we’ll explain the next steps as you go.
No, you can’t do this. If you want to take advantage of a higher rate of interest your options are explained below. Both options will incur a penalty fee if you close your account before it reaches maturity.
You can:
- Find another provider and complete an application with them, telling them you’d like to transfer your existing Hodge ISA to them. They’ll send us a Transfer Authority Form, notifying us of your request. We’ll then close your Hodge account and transfer the money to your new provider. This process means you’ll keep the ISA tax efficiencies against the full amount in your ISA account.
- Close your existing Hodge ISA early and have your money repaid to your nominated account. You can then open a new ISA account with Hodge and fund it online. However, this will mean you’ll lose the ISA tax efficiencies against your money from previous tax years, and you’ll only be able to invest the remaining balance of your current tax year allowance.
Yes, you can close your ISA early if you need to access your money, however there will be a penalty fee.
To do this, you’ll need to contact us and we’ll calculate the penalty fee as shown in our Terms and Conditions. Once confirmed, we’ll start the process to transfer the funds to your new ISA provider or into your nominated bank account. This must be a full withdrawal and account closure, you cannot make a partial withdrawal from your ISA.
When you apply online, you’ll have 10 working days from the account opening date to make as many deposits to your account as required. After that, you won’t be able to add any more money to the account.
If you’d like to take money out of your ISA account before the end of the fixed rate period, you’ll have to pay an exit fee. You’ll have to take the full amount out at once, and you can let us know that you’d like to do this at any time.
The tax year runs from 6th April to 5th April the following year. The 2021/22 ISA allowance is £20,000 which can be saved in any combination of cash, stocks and shares and/or innovative finance ISA. Hodge only offers cash ISAs.
No. If you don’t use your annual ISA allowance, you can’t roll it over into future years.
You can only open one cash ISA, one stocks and shares ISA, and one innovative finance ISA each tax year. Apart from that restriction, there are no limits on how many you can have. At Hodge we only offer Cash ISA’s
To open an ISA, you must be over 18 and a resident of the UK (excluding the Channel Islands and Isle of Man).
If you’re paying in less than £100,000, you can make a faster payment through your nominated bank account using your Hodge savings account number and sort code, which you can find in your online account along with your name as the ‘Payee Name’.
If you’re paying in more than £100,000, you can make a CHAPS payment into our account (sort code 30-91-63 and account number 00209271), using your name and savings account number as your reference. Your bank might charge you for doing a CHAPS payment.
Yes, you can make additional deposits to your Notice Account, as long as they come from your nominated bank account.
When you apply online, you’ll have 10 working days from the account opening date to make any additional deposits to your account. After that, you won’t be able to add any more money to the account.
We can make payments directly into your nominated bank account.
If you’d like to put your account on notice to withdraw, get in touch to let us know. You can email us at [email protected] or give us a call on 0800 028 3746 (9am – 5pm Monday – Friday).
If your savings account is due to mature we will let you know 14 days before. You can let us know what you’d like to do simply by logging in to your account online.
If you’re not set up with online banking and you were a customer on or before 4th February 2024, it’s quick and easy to get started. If you’re not an online customer, we’ll be in touch by post 14 days before your account matures.
You can chose to withdraw, reinvest all or part of your funds.
When you apply online, you’ll need to put money in your account within 10 working days. You can choose which payment method you’d like to use when you open the account.
If you’re paying in less than £100,000, you can make a faster payment through your nominated bank account using your Hodge savings account number and sort code, which you can find in your online account.
If you’re paying in more than £100,000, you can make a CHAPS payment into our account (sort code 30-91-63 and account number 00209271), using your name and savings account number as your reference. Your bank might charge you for doing a CHAPS payment.
If you have an online banking account, it’s quick and easy to update your details by logging in using the link at the top of the page.
If you’re not set up with online banking and you were a customer on or before 4th February 2024, you can register here to get started and update your details right away.
If you’re paying in less than £100,000, you can make a faster payment through your nominated bank account using your Hodge savings account number and sort code, which you can find in your online account along with your name as the ‘Payee Name’.
If you’re paying in more than £100,000, you can make a CHAPS payment into our account (sort code 30-91-63 and account number 00209271), using your name and savings account number as your reference. Your bank might charge you for doing a CHAPS payment.
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