Data Governance Support Officer (12 months FTC)

Do you want to be part of a force for good, helping to make life better for customers & society in the moments that matter? At Hodge, we put people at the heart of our business and that means our customers, colleagues and communities. Hodge is a Welsh financial service provider that focus on commercial lending, and specialist residential mortgage markets.

This Data Governance Support Officer role will sit in the 1st line will be imperative in ensuring Hodge acts in a responsible, compliant and efficient manner. The role is critical to driving the Data Strategy across the Hodge estate, whilst working to provide oversight, operating the data control environment and the Data Risk Framework.

Essential:

• Own, oversee and supervise daily running of Data Governance, including adherence to, and development of, efficient operational procedures.
• Support the wider first line teams with queries, training and escalations; utilising their knowledge and experience in risk management.
• Assess the current RCSA estate of the build for data and evangelize, assist update and refresh at regular intervals.
• Ensure consistent use of system and application of holding data relating to RCSAs and events – define standards and guide.
• Assist and guide in audits and subsequent review of data and apply operational incident root cause analysis.
• Assist and deliver the development and provision of training.
• Support and provide insight / oversight to the examination of incidents via appropriate engagement with the business.
• Support, drive and promote the enhancement and maintenance of the Operational Risk Framework and associated processes operated.
• Support the enhancement and maintenance of the Data Governance and Incident Management Policies and associated processes.
• Contribute to the preparation and maintenance of high-level development programme and plans that fulfil the system requirements of Hodge.
• Reporting of progress against the plan.

General

• Comply with all company policies and procedures and legislative and regulatory requirements, including, but not exhaustively, those related to GDPR, Money Laundering, Health & Safety, PRA/FCA regulations, employment and other legislative requirements (as applicable).
• Undertake any other reasonable tasks as and when requested by senior management.
• Develop and maintain an up-to-date knowledge of Compliance & Risk regulatory and legislative information related to products/services (e.g. PRA/FCA rules, Data Protection, Money Laundering, etc.), as advised by line management.
• Support the risk culture of the organisation by taking personal responsibility for identifying and managing risks.

Please be aware that should we pursue your application, all our Financial Services employees will be expected to complete background checks to assess suitability for employment, these include; a criminal record, identity, sanctions, adverse finance, fraud prevention and reference checks to comply with our regulatory requirements.

Hodge is an advocate of being an equal opportunities employer, We believe in promoting equality and diversity which is central to our lives today. We welcome applications from all sections of the community and recognises the value a diverse workforce brings to an organisation.

ESG and sustainability are at the heart of everything we do and serves as a reminder of the responsibility we have to our stakeholders, customers, colleagues and the communities we operate in to use our position wisely. We’re currently exploring different certifications available and have done an initial review of how we think we’d fare, as we see this as a real opportunity for Hodge given our social purpose.