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Do you want to be part of a force for good, helping to make life better for customers & society in the moments that matter? At Hodge, we put people at the heart of our business and that means our customers, colleagues and communities. Hodge is a Welsh financial service provider that focus on commercial lending, and specialist residential mortgage markets.
Your role is to be the voice of the Hodge brand in all your interactions with our customers. Your focus will be to deliver low effort experiences by treating customers as individuals and communicating in a positive, can do tone of voice. You will also be expected to be a key contributor in sharing ideas and solutions on how our processes by design should create low effort.
Behaviours and Values:
Our purpose is to make life better for customers and society in the moments that matter. At all levels of the organisation, we foster an environment where our organisation values are an integral element of our day to day working practices.
Desirable experience:
Key responsibilities will include:
Please be aware that should we pursue your application, all our Financial Services employees will be expected to complete background checks to assess suitability for employment, these include; a criminal record, identity, sanctions, adverse finance, fraud prevention and reference checks to comply with our regulatory requirements.
Hodge is an advocate of being an equal opportunities employer, We believe in promoting equality and diversity which is central to our lives today. We welcome applications from all sections of the community and recognises the value a diverse workforce brings to an organisation.
ESG and sustainability are at the heart of everything we do and serves as a reminder of the responsibility we have to our stakeholders, customers, colleagues and the communities we operate in to use our position wisely. We’re currently exploring different certifications available and have done an initial review of how we think we’d fare, as we see this as a real opportunity for Hodge given our social purpose.