Please call our Customer Service Team on 0800 028 3746 to check we have received it.
We will return your documents via the same method you provided them to us.
No. We undertake electronic searches to establish your identity as part of your application. If we are unable to positively establish your identity from these searches we will ask for you to provide us with further proof of your identity and proof of address, and we will tell you what types of proofs we accept.
Please call our Customer Service Team on 0800 028 3746 and we will check your application status.
If you apply online, we aim to give you an immediate decision, or tell you if we need additional information. If you apply by post we will give you a response in writing.
You can apply for on account on behalf of somebody else as Power of Attorney or as Court of Protection. Select the product you wish to open, then download the application form. Return the form to us along with the Power of Attorney or Court of Protection document. Alternatively, call our Customer Service team on 0800 028 3746 and we will post an application form to you.
You can apply, using our application form downloaded from the relevant product page.
Applying online takes around 10 minutes. If you apply by post, we will let you know our decision within 5 working days. You can contact our Customer Service Team for an update.
You can open most of our accounts online, and all of our accounts by downloading an application form. We can send you an application pack by contacting our Customer Service Team. You can find more information on how to apply once you have selected a product on the website.
We are not able to advise which product is best for you, however we can help you with any questions you may have about our products. You can find our full range of products here, and if you have any questions about the products please contact our Customer Service Team on 0800 028 3746, or email us firstname.lastname@example.org.