Our current interest rates can be seen here, or you can call our Customer Service Team on 0800 028 3746 and we can confirm them for you.
FAQ Category: Savings
Savings
When will my interest be paid?
Your interest, if paid annually, is on on the anniversary of account opening of your account and at the end of the term. Your interest, if paid monthly, is paid on the last working day of the month , monthly thereafter and at the end of the term. If your account term is one year
Where will my interest be paid?
Your interest will be paid into your Hodge account, or to the bank account from which the deposit was originally made. You can choose which you would prefer.
What is the difference between gross and net interest rates?
The gross interest rate is the amount of interest you will earn before income tax is deducted. Following the introduction of the new Personal Savings Allowance in April 2016, all interest is now paid gross. Basic-rate taxpayers can earn £1,000 of savings interest without paying any tax on it. Higher-rate taxpayers can earn £500. All
How do I make changes to my account?
Contact our Customer Service Team on 0800 028 3746 and we will help you.
How do I close my account?
You can close your account in accordance with the Terms & Conditions. You will need to write to us at Hodge Bank, One Central Square, Cardiff, CF10 1FS, or contact our Customer Service team on 0800 028 3746.
How can I check my balance?
You can check the balance of your Hodge bank accounts in your online portal or by calling our Customer Service Team on 0800 028 3746.
When will I receive a statement?
We send statements quarterly on No Notice and Notice Accounts, and annually for ISA’s and Fixed Rate Deposit accounts.
Can I cancel my maturity instruction if I make a mistake?
Yes, if you have mistakenly submitted an incorrect instruction and wish to cancel it, you can cancel by calling our Customer Service Team on 0800 028 3746. Furthermore, you may amend instructions by resubmitting an instruction online in the same way that you submitted your initial instruction.