We are not able to advise which product is best for you, however we can help you with any questions you may have about our products. You can find our full range of products here, and if you have any questions about the products please contact our Customer Service Team on 0800 028 3746, or email
You can open most of our accounts online, and all of our accounts by downloading an application form. We can send you an application pack by contacting our Customer Service Team. You can find more information on how to apply once you have selected a product on the website.
Applying online takes around 10 minutes. If you apply by post, we will let you know our decision within 5 working days. You can contact our Customer Service Team for an update.
You can apply, using our application form downloaded from the relevant product page.
You can. Select the product you wish to open, then download an application form. Return the form to us along with the Power or Attorney or Court of Protection document. Alternatively, call our Customer Service team on 0800 028 3746 and we can post an application from to you.
If you apply online, we aim to give you an immediate decision, or tell you if we need additional information. If you apply by post we will give you a response in writing.
Please call our Customer Service Team on 0800 028 3746 and we will check your application status.
No. We undertake electronic searches to establish your identity as part of your application. If we are unable to positively establish your identity from these searches we will ask for you to provide us with further proof of your identity and proof of address, and we will tell you what types of proofs we accept.
We will return your documents via the same method you provided them to us.